Kits ordered before 2pm from Monday to Friday continue to be dispatched same day via First Class Royal Mail. After 2pm your kit will be dispatched the next working day. Orders placed on the weekend will be despatched Monday.
The Royal Mail is currently seeing some delays to their service. We recommend collecting and posting your sample on either Monday and Tuesday and into a priority post box. You may wish to consider a guaranteed next day service (if this can be safely arranged) to guarantee your sample arrives at our lab between Monday and Friday.
Click here for updates on the Royal Mail service.
Our labs are operating as normal, providing results within 2 working days.
Our doctors and nurses are currently working remotely, continuing to review results.
Our home phlebtomy service is running. Please note that the nurses are in great demand.
Our customer service team are currently working from home, available to answer any questions via email.
You can continue to access your results as normal either through your browser or via our iOS or Android app.